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Class action 
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Joined: Tue Aug 25, 2009 2:00 am

Posts: 4

Enhanced Warranty: Yes

Laptop Type: DV2225NR

Model Number: RP415UA

Serial Number: 2ce7040b7v

Processor: AMD

Graphics Card: 6150 GO
Post Class action
Hello all,

I have done extensive research into the Limited Warranty Service Enhancement, the affected models and such. I have a stack of paper on my desk as a result... lots of proof against HP.

My own DV2225NR failed this past week due to the defect. It will not boot up at all now.

I have started the ground work with a law firm out of Atlanta to file a class action in the state of California against HP for the defect listed under the Limited Warranty Service Enhancement.

I had, up until today, only been corresponding with the attorney through email. He actually called me today, asking for information and such, and briefly discussing what he wanted to do. He is working with other firms from out of state, and sounds very optimistic about this case. He sounds confident that they will be ready to move on it within two weeks time.

I need to know if anyone else is interested in this? Do you guys think a class action is the way to go about resolving this? I feel like it's the only way we're all going to get any form of resolution of the problem, and further more, I feel it's the best way to make sure HP has to pay the price for selling us faulty notebooks and then refusing to repair them, maybe a class action like this will serve as a deterrent to future dealings of this nature.

I was asked if I would be willing to be the or one of the plaintiff/s or class representative/s, which raised some doubts in my mind if I was really ready to go to court. If someone would be interested in that, let me know, preferably someone affected by the defect, who has some legal knowledge. I feel like I would have a hard time in going to California for the trial. Now the law firm would pay the trip expenses, but the problem is that I can't take the time off from work to go in the first place. Further I do not feel that my representation would be in the best interest of the class members. We need somebody who knows business dealings well, and who knows the law well, as well as someone who knows the ins and outs of this defect. I only qualify on the latter...

I need others thoughts/opinions on this matter, is the class action the right way to proceed?

I have gotten no assistance from HP, other than a case manager offered a "reduced" service rate of $259 for the repair that wont last, which I politely declined on the grounds that I would not agree to pay for them to fix their defect. He even went so far as to tell me he too was not able to get his own laptop repaired... I think that was a lie to try to get me to lighten up on them, I really do... I can't say that for sure, but with everything else I've seen from HP lately, I wouldn't doubt it at all...

I need to consult with the attorney before I put his information or any details about the case on here, so please be patient, but do express your desire to be involved, if you feel so inclined, and when I get the lawyers approval I will put you in touch with him.

If something else is already in the pipeline that this would interfere with, tell me, I can stop this now before it goes any further.

-Thanks-
Mike D.


Tue Aug 25, 2009 3:21 am Profile

Joined: Sun Aug 16, 2009 11:29 pm

Posts: 22

Enhanced Warranty: No

Laptop Type: TX1000

Model Number: TX1410

Serial Number: CNF74924CS
Post Re: Class action
I absolutely want to be involved. Please keep me updated. I appreciate your help.


Tue Aug 25, 2009 3:29 am Profile

Joined: Tue Aug 18, 2009 2:50 pm

Posts: 6

Enhanced Warranty: No

Laptop Type: dv2000

Model Number: rv326ua

Serial Number: 2ce7141m2g

Processor: AMD
Post Re: Class action
Just found your post, Re, CLass action. How can I help. Keep me in the loop.


Tue Aug 25, 2009 5:16 am Profile

Joined: Tue Aug 25, 2009 2:00 am

Posts: 4

Enhanced Warranty: Yes

Laptop Type: DV2225NR

Model Number: RP415UA

Serial Number: 2ce7040b7v

Processor: AMD

Graphics Card: 6150 GO
Post Re: Class action
Well,

I need someone who would be willing to go to court on this. I don't feel like that is for me, and I know it will cause problems at my job, taking off to go to court in California that is...

ballyhally, I see you also have a DV2000 series.

Were you aware that there is a design flaw on the DV2000, with regards to the heat-sink, where in the fan cannot cool the graphics chip? This defect is not present in DV6000 or DV9000 models, and those also failed, so at this point I am un-sure about the relation of that information to this case. No doubt poor cooling was a leading factor, as the fan control algorithm was cited in the LWSE statement, and they released a new BIOS for it.

I did notice that all of the models of DV2000 that shipped with the above mentioned heat-sink were also covered on the warranty enhancement program, where as later models such as 2600, 2700 and so on had a revised heat-sink that provided fan support for the GPU, those were not on the enhancement program... just some interesting tid bits from my research into this...


Anyway, bottom line is I have the ground work set-up, I just feel it would be best if someone else handled the court matter, so if someone is willing to do that... Be prepared to go to court, you would be the named plaintiff in the case representing the 'class'.

Also, you would have to have a DV2000 DV6000 DV9000, or Compaq v3000/v6000, as those are the only models covered by the limited warranty service enhancement, and would be the only models covered in the class action. Anyone with another model should seek to start a separate class action, you would need many other 'like situated peoples', or to individually sue HP in your local court.

DO not repair your computers, you must have it un-altered in its broken state.


Tue Aug 25, 2009 10:55 am Profile

Joined: Thu Jul 30, 2009 6:25 am

Posts: 12

Enhanced Warranty: Yes

Laptop Type: dv9000

Model Number: rp115ua

Serial Number: cnf7071tnd

Processor: AMD
Post Re: Class action
I will...I'm in CA and am willing to be the named plaintiff, I have the dv9000........have them contact me.............


Tue Aug 25, 2009 2:29 pm Profile

Joined: Wed Dec 17, 2008 2:08 pm

Posts: 11

Location: Columbia, Maryland


Enhanced Warranty: No

Laptop Type: dv9207us

Model Number: RP282UA

Serial Number: CNF7066BKH

Processor: Intel

Graphics Card: 7600 GO
Post Re: Class action
Mike...

A class action lawsuit has already been filed in the District Court of Northern California (back in January). I have been trying to provide regular updates on the situation, but the attornney with whom I was dealing has not replied to my recent inquiries.

You can read my most recent posting on this subject here: viewtopic.php?f=4&t=312

I will try to contact Whatley, Drake and Kallas again and see if another attorney is available to give us an update on the case.

- Dan B.


Tue Aug 25, 2009 4:14 pm Profile

Joined: Tue Aug 25, 2009 2:00 am

Posts: 4

Enhanced Warranty: Yes

Laptop Type: DV2225NR

Model Number: RP415UA

Serial Number: 2ce7040b7v

Processor: AMD

Graphics Card: 6150 GO
Post Re: Class action
Thanks for the information.

I have decided not to go forward with a class action against HP.

I figure it will be far more beneficial to me to just part out the dead HP, and buy a new dell Inspiron 15. I custom built the one I want, then I found out Sams club sells an even better version of the same notebook at a better price so going to sams to scope it out this weekend...

I am still in correspondence with the attorney, pending his reply I will pass along contact information to those above who were interested via private message. I am not sure though whether or not we could even proceed with another suit against HP, as was mentioned above there is one filed against Nvidia for the same matter. Nobody has started one against HP for their part in this...

But that will be in someone else hands, I'm washing my hands of everything to do with HP, and moving on to other things.

The bottom line is that the only good thing that will come of the class action is that the companies will be forced to fork over some rather large sums of money, even for them, however we wont see it. it is so not worth the hassle. The only winners are the lawyers in these cases, they get the big paychecks. We might stand to get a discount on a new notebook, or some similar offer, but I guarantee it wouldn't be a cash award...

so lets just wait and see what becomes of the nvidia litigation, we should all have the opportunity to be listed as class members in that one, it seems to be moving rather slowly though.


Wed Aug 26, 2009 1:21 am Profile

Joined: Thu Jul 30, 2009 6:25 am

Posts: 12

Enhanced Warranty: Yes

Laptop Type: dv9000

Model Number: rp115ua

Serial Number: cnf7071tnd

Processor: AMD
Post Re: Class action
I wondered about that as well, if we win a class action, will we actually see anything ? vice versa if you go to small claims and win will they actually reimburse?


Wed Aug 26, 2009 2:11 pm Profile

Joined: Tue Aug 25, 2009 2:00 am

Posts: 4

Enhanced Warranty: Yes

Laptop Type: DV2225NR

Model Number: RP415UA

Serial Number: 2ce7040b7v

Processor: AMD

Graphics Card: 6150 GO
Post Re: Class action
Hey dissapointed,

on another note, my mom has a DV9000 that had the defect repaired by HP probably 6months ago now, and it seems to be fine now, for how long I wonder, which reminds me I need to check the temperatures and make sure it's not overheating, I'm also curious as to whether or not they under-clocked the GPU when they had it for repairs...

We had to fight like you wouldn't believe to get her's fixed, and it WAS UNDER WARRANTY still! They tried to say that because she wasn't the original owner they were not responsible to repair it, what? so what we did is we had my neighbor (the original owner) call up HP, and he even had to argue about it, eventually they gave in and repaired it... It took over a month to get the computer back! so even if you get them to agree to take it, the service is still crappy...

All I asked for HP to do for me was to send me a motherboard, $150 part for my notebook, and I would replace it myself, they wouldn't even agree to that, no they want ME to pay THEM to fix THEIR defect, $259 to be exact... HP is just stupid, that's all there is to it...


Wed Aug 26, 2009 9:51 pm Profile

Joined: Thu Jul 30, 2009 6:25 am

Posts: 12

Enhanced Warranty: Yes

Laptop Type: dv9000

Model Number: rp115ua

Serial Number: cnf7071tnd

Processor: AMD
Post Re: Class action
Mikedjr
I had the same dv9000, repaired once almost ayr later the exact same problem..I got the same offer ,295.oo repair and the same story, expired warranty, even tho, they never repaired it to begin with, they basically rigged it to buy themselves time until the warranty was up. Stupid or crazy like a fox? they are banking on hiding their heads under the covers till the boogie man goes away......


Thu Aug 27, 2009 3:01 am Profile
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