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 [ 5 posts ] 
almost new hp dv6-1030us dead 
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Joined: Wed Nov 25, 2009 5:23 am

Posts: 1

Enhanced Warranty: No

Laptop Type: dv61030us

Model Number: EZ452UA

Serial Number: 4234234

Processor: Intel

Graphics Card: Other (Please Post It!)
Post almost new hp dv6-1030us dead
6 months, only six months and now its complety dead.
I bougth hp thinking it was a good quality, really dissapointed.
What is worst in my case, I bougth the notebok in USA but i am from Argentina... so no warranty if I bougth outside, but stills HP...this makes no sense since its the same thing....

Here in my country notebook are extremly very heavy overpriced, for example a dv6-1030us in USA costs 600-700usd , here it would cost 2800usd! thats why I bring it from USA.

But I choose the wrong mark.

I created this thread just to know if my case is isolated or a common case. I did not upgrade the foulty BIOS *I know there is a faulty bios causes complety dead notebook)
...just came to home and the notebook never power on again :* very frustating.

Well meabe there a fix for this, i am planning to contact HP here again.

Also I had problems with pad "click" it came off


Wed Nov 25, 2009 5:42 am Profile

Joined: Thu Oct 29, 2009 4:13 am

Posts: 14

Enhanced Warranty: No

Laptop Type: dv9700t

Serial Number: 111111111111111

Processor: Intel

Graphics Card: 8600M GS
Post Re: almost new hp dv6-1030us dead
didnt know the newer DV* series notebooks had any issues. im sure that they fixed the GPU overheating problem before they moved on from the dv9000 series.

but as for your warranty issue, i have the same thing, was purchased in the US and i live in New Zealand, although my laptop was out of the warranty period anyway so they outright refused to repair it.

i had to pay $700 NZD to get a replacement which they put a 3 month warranty on, it failed 2 more times they fixed it free of charge those 2 times and its stopped failing now but its still getting ridiculous temperatures.


Wed Nov 25, 2009 10:14 am Profile
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Joined: Tue Mar 17, 2009 10:05 pm

Posts: 430

Enhanced Warranty: No

Laptop Type: DV9500T

Model Number: RL653AV

Serial Number: CNF7401KGN

Processor: Intel

Graphics Card: 8600M GS
Post Re: almost new hp dv6-1030us dead
The GPU's are still cast on the old dies. Likely his GPU is still on a G94 or G92, which have inherently the same problem. I'm a little worried, because my laptop has one of these newer chips as well... But at least I got a 3 year warranty on it, just in case for like $100. Probably good thing I did!


Wed Nov 25, 2009 2:35 pm Profile

Joined: Thu Nov 26, 2009 12:50 pm

Posts: 3

Enhanced Warranty: No

Laptop Type: DV71273cl

Model Number: NB247UA

Serial Number: 3CE90153YH

Processor: Intel

Graphics Card: Other (Please Post It!)
Post Re: almost new hp dv6-1030us dead
Hey I know how you feel, I live and work in Europe and bought a refurbished HP laptop for 700.00USD a price too good to be true with a 3 month manufacture warranty which a new one would cost 1600.00USD. After a month the NVIDIA started to act up. I called HP service and the first thing they tried to do was deny the laptop had any warranty which they damm well knew it did. After fighting with them over the warranty they wanted me to fax them a copy of the proof of purchase before they take my case. I did that and they claim they never received it. I asked for a manager then the story changed and they issued me a ticket number and wanted to first say it was a defective LCD screen. I told them they damm well know it's not a LCD problem but the defective NVIDIA chip. Their Int'l service centers can not service a US laptop because they are not allowed to order HP parts for a HP computer manufactured in the USA so trying to get this laptop repaired in Europe is zero. So now I have to FedEx the laptop back to my US address to have HP pickup the laptop to get it fix and god knows if they will really repair this defective laptop of just ship it back to me with the same old chip. Both my siblings bought the same laptop Pavilion dv something and have not had a problem yet. But I should have known better then to buy a shitty product like Compaq or HP. HP should have stayed in the Printer business instead of trying to be greedy and buy such a lousy computer maker compaq.


Thu Nov 26, 2009 10:33 pm Profile
Global Moderator

Joined: Tue Mar 17, 2009 10:05 pm

Posts: 430

Enhanced Warranty: No

Laptop Type: DV9500T

Model Number: RL653AV

Serial Number: CNF7401KGN

Processor: Intel

Graphics Card: 8600M GS
Post Re: almost new hp dv6-1030us dead
Just to chime in on friendly debate, Compaq's don't all suck. Every single Compaq I had (in the last 20 years, really) have all withstood the test of time. They all still run (~14 -- 3 laptops [one is one of the first Compaq portable machines ever from 1986] and 11 desktop towers), and aside from one laptop's HDD crashing, I've never had any problems. As soon as HP absorbed Compaq, the quality went down in CPQ's.

I know a few people who had their Compaq's on boats, and when struck by lightning, the Compaq's were the only machines to survive -- (this was late 90's around 98-99) they had about 3 other name brands. Unfortunately, their servers were not and got fried.

Sorry, I have a little love for Compaq still. It's so very sad that Compaq got tarnished by HP. It was a fairly good brand before, in my opinion.


Fri Nov 27, 2009 4:17 am Profile
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